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How to Get a Car Accident Report in Andover, MA

November 4, 2026
Driver reviewing a car accident report form at a table

To get a car accident report in Andover, MA, request the police crash report from the Massachusetts RMV, online through myRMV if you hold a Massachusetts license, for a $20 non-refundable search fee. Wait at least four weeks after the crash, and file your own crash report within five days if the law requires it.

Massachusetts has two different reports after a crash. One is the police crash report, which you request from the RMV. The other is the Motor Vehicle Crash Operator Report, which you file yourself. They follow different processes, and only one has a five-day deadline.

Thomas M. Kiley has represented injured people for more than 50 years. If you were hurt in a car accident in Andover or anywhere in Massachusetts, we can explain where you stand. Call 978-965-3228 for a free consultation.

Where Do You Get a Car Accident Report in Andover?

You have two places to ask for an Andover car accident report: the RMV, which processes the police crash reports filed by state and local police agencies, and the Andover Police Department. The table shows how each one works.

OptionWho it is forCost and waitHow to request
RMV online (myRMV)People involved in the crash who have a Massachusetts credential$20 non-refundable search fee. Allow 4 weeks.Select "Request Crash Report" in the Reports section of the myRMV Online Service Center.
RMV by mailPeople with an out-of-state credential, and authorized recipients$20 per report. Allow 4 weeks.Send the completed request form, a copy of your ID and a check or money order payable to MassDOT to Registry of Motor Vehicles, Crash Records, P.O. Box 55889, Boston, MA 02205.
Andover Police Records DivisionAnyone asking about a police record in AndoverCall to ask what the division can release and what it costs.32 North Main Street, Andover, MA 01810. Monday to Friday, 8 AM to 4 PM, closed 12 PM to 1 PM. Phone 978-623-3520. Requests by mail go to the same address. See the Records Division page.

Start with the RMV if you want the official crash report. You can request a Massachusetts crash report online through myRMV if you hold a Massachusetts credential. If the RMV cannot find your report, the Andover Police Records Division is the next call.

Who Can Request the RMV Crash Report, and What Do You Need?

The RMV releases a standard or certified copy of a police crash report to people connected to the crash. You qualify if you were any of these:

  • Operator of a vehicle in the crash
  • Owner of a vehicle in the crash
  • Occupant in a vehicle in the crash
  • Vulnerable user involved in the crash, formerly called a non-motorist
  • Witness to the crash
  • Property owner, if the crash damaged your property

You also need a current or expired license or permit. To request online, have your license number, name, date of birth, email address, a Social Security number for the driver, and the $20 fee ready.

Person filling out an online records request on a laptop

How Long Does a Car Accident Report Take in Massachusetts?

Wait at least four weeks after the crash before you request the report. The RMV also asks you to allow four weeks to process the request. If the RMV does not find a report, it keeps searching its database for 90 days from the date of the crash.

The $20 is a non-refundable search fee for each report requested. Do not request early, because the fee does not come back.

Do You Have to File Your Own Crash Report in Massachusetts?

Often, yes. M.G.L. c. 90, §26 requires every operator involved in a crash to file a written report with the registrar within five days if any person was killed or injured, or if there was damage of more than $1,000 to any one vehicle or other property.

This is the Motor Vehicle Crash Operator Report. There is no fee to file it. Send one copy to the police department where the crash happened or to the State Police, one copy to your insurance company, and one copy to the RMV at Crash Records, P.O. Box 55889, Boston, MA 02205.

If you are physically incapable of filing, the statute excuses you for the period of incapacity. If you are not the owner, the owner must file within five days based on what the owner knows. If the other driver left the scene, the police department must accept the report you file.

File within five days. The registrar can require a supplementary report and can revoke or suspend the license of anyone who violates the statute (M.G.L. c. 90, §26).

Other claim deadlines run on their own clocks. See car accident claim deadlines in Massachusetts for the full list.

Police officer writing a crash report beside a damaged car

Andover Police Records Division: Hours, Phone and Address

The Records Division of the Andover Police Department is on the main level of the Public Safety Center at 32 North Main Street. It is open Monday through Friday from 8 AM to 4 PM and closes daily between 12 PM and 1 PM. You can reach it at 978-623-3520.

Requests for information by mail go to Andover Police Department, Records Division, 32 North Main Street, Andover, MA 01810. The Town of Andover’s Public Records Center says public records requests can be made in writing or orally, and it lists a Records Access Officer for the Police Department. If you need an Andover police crash report, call before you go, because hours and fees can change.

What Should You Do After You Get Your Car Accident Report?

  1. Read it for errors. Check the names, insurance details, location and account of what happened. If something is wrong, ask the department that wrote it how to correct it.
  2. Report the accident to your own insurer. A PIP claim must be presented as soon as practicable after the accident under M.G.L. c. 90, §34M.
  3. Keep every medical bill and record. They matter for pain and suffering after a car accident in Massachusetts, which requires more than $2,000 in reasonable and necessary medical expenses unless an exception applies (M.G.L. c. 231, §6D).
  4. Do not rely on the report alone. Photographs, witness names and your own notes matter, too.
  5. Talk to an attorney before you give a recorded statement or sign anything. Our step-by-step guide to filing a car accident claim explains what comes next.

Frequently Asked Questions About Car Accident Reports in Massachusetts

Who can request a copy of a car accident report in Massachusetts?

People connected to the crash can request it, including the operator, a vehicle owner, an occupant, a vulnerable user, a witness, or a property owner whose property was damaged. The RMV also releases reports to Massachusetts businesses whose vehicle was involved and to authorized recipients and permitted users. You need a current or expired license or permit to request it yourself.

How much does a car accident report cost in Massachusetts?

The RMV charges a $20 non-refundable search fee for each report requested. The Records Division page does not list a fee, so call 978-623-3520 to ask.

How long does it take to get a car accident report in Massachusetts?

Wait at least four weeks after the crash to request the report, and allow four weeks for the RMV to process the request. If the RMV does not find a report, it keeps searching for 90 days from the date of the crash.

Do I have to file my own crash report if the police came?

Yes, if the crash meets the statute’s thresholds. M.G.L. c. 90, §26 requires the operator to report within five days if anyone was killed or injured or if damage to any one vehicle or other property was more than $1,000, and the text makes no exception for crashes the police responded to.

How do I get a car accident report if my license is from another state?

Request it by mail. The RMV accepts mail requests from people with an out-of-state credential. Send the completed request form, a copy of your ID and a check or money order payable to MassDOT to Registry of Motor Vehicles, Crash Records, P.O. Box 55889, Boston, MA 02205.

Hurt in a Car Accident in Andover? Call Kiley Law Group.

A crash report is one piece of a claim. Our Massachusetts car accident lawyers can go through the report, your PIP coverage and any offer you have received, and explain where you stand.

Attorney meeting with a client after a car accident

There is no fee until we win. Call 978-965-3228 for a free consultation. You can also visit our Andover office at 342 N. Main St., Andover, MA 01810, or contact us online.

Thomas M. Kiley of Kiley Law Group, 342 N. Main St., Andover, MA 01810, is the attorney responsible for this content. This article is for general informational purposes only and does not constitute legal advice. Massachusetts laws cited include M.G.L. c. 90, §§26 and 34M, and M.G.L. c. 231, §6D. Laws change; consult a licensed Massachusetts attorney for advice specific to your situation.

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Massachusetts Accident Attorney Disclaimer: The personal injury legal information presented at this site should not be construed to be formal legal advice, nor the formation of a lawyer or attorney client relationship. Any results set forth herein are based upon the facts of that particular case and do not represent a promise or guarantee. Please contact an attorney for a consultation on your particular personal injury matter. This website is not intended to solicit clients for matters outside of the state of Massachusetts.
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